Emmi Solutions, LLC is an expectation management and information company that produces multi-media, interactive, informational programs for the healthcare industry. The programs are marketed and sold under the name of Emmi (Expectation Management Medical Information). Each Emmi is a brief, interactive, multimedia program that improves the overall patient experience by giving them a working understanding of their upcoming medical procedure, its risks, benefits, and aftercare. These media "experiences," offered by hospitals and surgeons to their patients via the Internet help manage patient expectations, improve satisfaction levels, reduce the time spent on the informed consent process and provide documentation critical to risk management.